Design thinking and failure

Ever since Singapore’s prime minister’s speech earlier this year positioned design thinking as a critical in country’s future national building, interest and demand for design thinking as a future skill has been soaring. Given my current focus on building design capability and designing executive programs, I spend a lot of my time thinking about what…

How to make ‘design’ really work

You might have attended a design thinking workshop for a few days or half a day. You might have mapped a customer’s journey, and learned interesting insights by interviewing consumers. Prototyping your ideas with colleagues and testing them may not only have seemed fun, but a great way to develop ideas as well. Now you are…