Beauty and the bank

Beauty is human being’s most innate instinct. Beauty is the promise of happiness, a celebration of life. Why does beauty matter in the business, more so in banking? What are the traits of beautiful business? How UX can create more beauty in the business? Keynote for UX Singapore 2014 UXSG2014 Keynote #1 – Beauty and…

Simplicity as a Bank’s Capability

How can banks achieve simplicity? The rewards from achieving simplicity in banks are real. However achieving simplicity is not done, unless the organisations build a strong foundation to make simplicity sustainable. Build simplicity as your bank’s capability. I suggest The 5 Fundamentals to cultivate simplicity as an organisational capability with real life examples. 1. Want…

Banks, be the wrap dress.

This is Diane von Furstenberg – a creator of the legendary wrap dress in 1970s. We, women rave about this wrap dress (indeed I’m a big fan* of her dresses!), because it’s simply and timelessly beautiful. Her dresses are easy to wear in any occasion- for work, home or party and make women feel good in…